Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They help the website function properly, enhance your experience, and provide us with analytics about how the site is used.

2. How We Use Cookies

Ishema Education uses the following types of cookies:

• Strictly Necessary Cookies: Required for the core operation of the platform. This includes cookies from Auth0 that keep you securely logged in to your student or parent dashboard.
• Performance & Analytics Cookies: Supplied by Google Analytics and Mixpanel. These help us understand which courses are most popular and where users encounter difficulties, allowing us to improve our platform.
• Functionality Cookies: Provided by Intercom, these cookies allow our live chat support to remember your previous conversations and assist you faster.

3. Managing Your Cookies

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies; however, please note that disabling Strictly Necessary Cookies will prevent you from logging into the Ishema Education portal.